FAQs

Yes, we always strive to maintain the highest levels of security and privacy in order to provide convenient services and safe and reliable payment methods.

• Log in to your Crazy Card account.
• Add the products to your shopping cart, then click the “Buy Now” button.
• Check your order details in the shopping cart to complete the transaction.
• Click the “Pay” button and choose the payment method you would like to use to complete the transaction.

We provide various safe payment methods including (Apple Pay - STC Pay - KNET - Mada - Visa/MasterCard - AMEX - Oman Tel - Fawry)

• Click on “Register a new account”.
• Enter the required information (name, email, password, phone number, country).
• You will receive a welcome message to your email informing you that a new account has been created for you.

If you encounter any issue, please contact our customer support immediately through the website or the app, and we will assist you.

No worries if you forgot your password! Just click on the "Forgot Password" option on the login page, or contact CrazyCard customer support — our team will be ready to assist you.

• You will usually receive the PIN via your email or SMS. You can also find the PIN in your order history on the app or website.
• We always strive to confirm your order as quickly as possible, and once it's confirmed, you will receive your item—or you may be asked to provide additional information to complete the process.

If you encounter any issue, please contact our customer support through the Crazy-Card website or app, and we will assist you immediately.

• Please note that all our cards are digital codes and cannot be returned or refunded after purchase and delivery. To ensure you receive the correct product, please make sure to select the right card, store country, and currency before purchasing.
• Unfortunately, we cannot refund any amounts or replace the codes once delivered, as we cannot guarantee the validity of the codes immediately after purchase.
• Thank you for your understanding, and we will do our best to assist you in resolving any issues!